5.7

CVE-2026-48210

Possible information disclosure via External Interface

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend

This issue affects OTRS 2026.3.1
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Otrs ≫ Otrs Version2026.3.1
VulnDex Vulnerability Enrichment
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Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.25% 0.158
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
security@otrs.com 5.7 2.1 3.6
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

CWE-269 Improper Privilege Management

The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.

https://otrs.com/release-notes/otrs-security-advisory-2026-09/
Vendor Advisory
Mitigation