6.5

CVE-2026-48208

Denial-of-Service via SVG Rendering in Ticket

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP).

This issue affects OTRS:

  *  7.0.X
  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.4.X

Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Otrs ≫ Otrs SwEditioncommunity Version <= 6.0.32
Otrs ≫ Otrs Version >= 7.0.0 <= 8.0.37
Otrs ≫ Otrs Version >= 2023.0.0 < 2026.4.1
Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.33% 0.25
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
security@otrs.com 6.5 2.8 3.6
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H
CWE-400 Uncontrolled Resource Consumption

The product does not properly control the allocation and maintenance of a limited resource.

CWE-791 Incomplete Filtering of Special Elements

The product receives data from an upstream component, but does not completely filter special elements before sending it to a downstream component.

https://otrs.com/release-notes/otrs-security-advisory-2026-07/
Vendor Advisory