7.8

CVE-2026-102490

Warning
Media report

Undisclosed LPE in Zammad v1.5.0 to v7.1.0-alpha

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
Data is provided by the National Vulnerability Database (NVD)
Zammad ≫ Zammad Version < 7.2.2
   Docker ≫ Docker Version -
   Linux ≫ Linux Kernel Version -
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02.10.2026: CISA Known Exploited Vulnerabilities (KEV) Catalog

Zammad GmbH Zammad Improper Privilege Management Vulnerability

Vulnerability

Zammad GmbH Zammad contains an improper privilege management vulnerability that can allow the local zammad user to escalate privileges to root. This vulnerability can be chained with CVE-2026-102489.

Description

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Required actions
EPSS Metrics
Type Source Score Percentile
EPSS FIRST.org 0.26% 0.163
CVSS Metrics
Source Base Score Exploit Score Impact Score Vector string
NIST 7.8 1.8 5.9
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
csirt@divd.nl 9.4 0 0
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
CWE-269 Improper Privilege Management

The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.

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Media Report
12.10.2026 18:59
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Media Report
05.10.2026 17:13
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05.10.2026 08:58
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01.10.2026 19:27
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Media Report
30.09.2026 21:55
https://csirt.divd.nl/DIVD-2026-00015
Third Party Advisory
https://csirt.divd.nl/CVE-2026-102490
Third Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490
US Government Resource
https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
Vendor Advisory
https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq
Vendor Advisory