5.7

CVE-2024-6540

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Data is provided by the National Vulnerability Database (NVD)
Otrs ≫ Otrs Version >= 8.0.0 < 2024.5.2
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Type Source Score Percentile
EPSS FIRST.org 0.33% 0.55
CVSS Metriken
Source Base Score Exploit Score Impact Score Vector string
nvd@nist.gov 5.3 1.6 3.6
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
security@otrs.com 5.7 2.1 3.6
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
CWE-790 Improper Filtering of Special Elements

The product receives data from an upstream component, but does not filter or incorrectly filters special elements before sending it to a downstream component.