7.5

CVE-2024-23794

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: 

  *  8.0.X
  *  2023.X
  *  from 2024.X through 2024.4.x

Data is provided by the National Vulnerability Database (NVD)
Otrs ≫ Otrs Version >= 8.0.0 < 2024.5.2
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Type Source Score Percentile
EPSS FIRST.org 0.11% 0.296
CVSS Metriken
Source Base Score Exploit Score Impact Score Vector string
nvd@nist.gov 7.5 1.6 5.9
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
security@otrs.com 5.2 0.9 4.2
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
CWE-266 Incorrect Privilege Assignment

A product incorrectly assigns a privilege to a particular actor, creating an unintended sphere of control for that actor.