5.5

CVE-2023-5421

Possible XSS execution in customer information 

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs 
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Otrs ≫ Otrs SwEditioncommunity Version >= 6.0.0 <= 6.0.34
Otrs ≫ Otrs Version >= 7.0.0 < 7.0.47
Otrs ≫ Otrs Version >= 8.0.0 < 8.0.37
Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.3% 0.536
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 5.5 2.3 2.7
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N
security@otrs.com 3.5 0.9 2.5
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
CWE-20 Improper Input Validation

The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.

CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.