5.3

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Otrs ≫ Otrs Version >= 7.0.0 <= 7.0.21
Otrs ≫ Otrs Version >= 8.0.0 <= 8.0.6
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.24% 0.439
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 5.3 3.9 1.4
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
nvd@nist.gov 5 10 2.9
AV:N/AC:L/Au:N/C:P/I:N/A:N
security@otrs.com 4.3 2.8 1.4
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.