4.3
CVE-2020-1767
- EPSS 0.8%
- Published 10.01.2020 15:15:12
- Last modified 21.11.2024 05:11:20
- Source security@otrs.com
- CVE-Watchlists
- Open
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Data is provided by the National Vulnerability Database (NVD)
| Type | Source | Score | Percentile |
|---|---|---|---|
| EPSS | FIRST.org | 0.8% | 0.731 |
| Source | Base Score | Exploit Score | Impact Score | Vector string |
|---|---|---|---|---|
| nvd@nist.gov | 4.3 | 2.8 | 1.4 |
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
|
| nvd@nist.gov | 3.5 | 6.8 | 2.9 |
AV:N/AC:M/Au:S/C:N/I:P/A:N
|
| security@otrs.com | 3.5 | 2.1 | 1.4 |
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
|