8.8

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Otrs ≫ Otrs Version >= 3.0.0 <= 3.0.21
Otrs ≫ Otrs Version >= 3.1.0 <= 3.1.17
Otrs ≫ Otrs Version >= 3.2.0 <= 3.2.8
Otrs ≫ Otrs Itsm Version >= 3.0.0 <= 3.0.8
Otrs ≫ Otrs Itsm Version >= 3.1.0 <= 3.1.9
Otrs ≫ Otrs Itsm Version >= 3.2.0 <= 3.2.6
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.9% 0.749
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 8.8 2.8 5.9
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
nvd@nist.gov 6.5 8 6.4
AV:N/AC:L/Au:S/C:P/I:P/A:P
CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.