7.1

CVE-2026-84464

Zammad: IDOR in External Data Source rendering exposes ticket, user, group, and organization data

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
Daten sind bereitgestellt durch das CVE Programm von einer CVE Numbering Authority (CNA) (Unstrukturiert).
Herstellerzammad
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Produkt zammad
Version < 7.1.2
Status affected
VulnDex Vulnerability Enrichment
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Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.29% 0.193
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
security-advisories@github.com 7.1 0 0
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.

CWE-639 Authorization Bypass Through User-Controlled Key

The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

CWE-863 Incorrect Authorization

The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check.

https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxp
https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4b