5.7

CVE-2026-40570

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
Daten sind bereitgestellt durch das CVE Programm von einer CVE Numbering Authority (CNA) (Unstrukturiert).
Herstellerfreescout-help-desk
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Produkt freescout
Version < 1.8.213
Status affected
VulnDex Vulnerability Enrichment
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Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.25% 0.159
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
security-advisories@github.com 5.7 0 0
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
CWE-639 Authorization Bypass Through User-Controlled Key

The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

CWE-862 Missing Authorization

The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
https://github.com/freescout-help-desk/freescout/commit/f35b4249c72d9bdac6ab1ea4e288f5894be34057
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w77q-wjfp-c822