8.8

CVE-2025-13534

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.2 - Authenticated (Contributor+) Privilege Escalation via eh_crm_edit_agent AJAX Action

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.
Mögliche Gegenmaßnahme
ELEX WordPress HelpDesk & Customer Ticketing System: Update to version 3.3.3, or a newer patched version
Weitere Schwachstelleninformationen
SystemWordPress Plugin
≫
Produkt ELEX WordPress HelpDesk & Customer Ticketing System
Version *-3.3.2
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Elula ≫ Wsdesk SwEditionfree SwPlatformwordpress Version < 3.3.3
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.06% 0.198
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 8.8 2.8 5.9
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
security@wordfence.com 6.3 2.8 3.4
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
CWE-269 Improper Privilege Management

The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.