9.8

CVE-2025-12420

Unauthenticated Privilege Escalation in ServiceNow AI Platform

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.

ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Servicenow ≫ Now Assist Ai Agents Version < 5.1.18
Servicenow ≫ Now Assist Ai Agents Version >= 5.2.0 < 5.2.19
Servicenow ≫ Virtual Agent Api Version < 3.15.2
Servicenow ≫ Virtual Agent Api Version >= 4.0.0 < 4.0.4
Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 45.49% 0.986
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 9.8 3.9 5.9
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
psirt@servicenow.com 9.3 0 0
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:N/AU:Y/R:U/V:C/RE:H/U:Amber
CWE-250 Execution with Unnecessary Privileges

The product performs an operation at a privilege level that is higher than the minimum level required, which creates new weaknesses or amplifies the consequences of other weaknesses.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2587329
Vendor Advisory