7.2

CVE-2024-57728

Warnung
Medienbericht
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
Simple-helpSimplehelp Version < 5.5.8

24.04.2026: CISA Known Exploited Vulnerabilities (KEV) Catalog

SimpleHelp Path Traversal Vulnerability

Schwachstelle

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Beschreibung

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Erforderliche Maßnahmen
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 7.55% 0.937
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 7.2 1.2 5.9
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
134c704f-9b21-4f2e-91b3-4a467353bcc0 7.2 1.2 5.9
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

CWE-59 Improper Link Resolution Before File Access ('Link Following')

The product attempts to access a file based on the filename, but it does not properly prevent that filename from identifying a link or shortcut that resolves to an unintended resource.

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27.04.2026 09:21
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25.04.2026 08:20
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10.04.2026 15:19
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https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
Vendor Advisory
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
Third Party Advisory
https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
Technical Description
https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
Third Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
US Government Resource