8.8

CVE-2019-14749

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
Daten sind bereitgestellt durch National Vulnerability Database (NVD)
OsticketOsticket Version < 1.10.7
OsticketOsticket Version >= 1.12 < 1.12.1
Zu dieser CVE wurde keine CISA KEV oder CERT.AT-Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 14.77% 0.944
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
nvd@nist.gov 8.8 2.8 5.9
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
nvd@nist.gov 6.8 8.6 6.4
AV:N/AC:M/Au:N/C:P/I:P/A:P
CWE-1236 Improper Neutralization of Formula Elements in a CSV File

The product saves user-provided information into a Comma-Separated Value (CSV) file, but it does not neutralize or incorrectly neutralizes special elements that could be interpreted as a command when the file is opened by a spreadsheet product.