5.8

CVE-2026-40567

FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
Daten sind bereitgestellt durch das CVE Programm von einer CVE Numbering Authority (CNA) (Unstrukturiert).
Herstellerfreescout-help-desk
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Produkt freescout
Version < 1.8.213
Status affected
VulnDex Vulnerability Enrichment
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Zu dieser CVE wurde keine Warnung gefunden.
EPSS Metriken
Typ Quelle Score Percentile
EPSS FIRST.org 0.24% 0.151
CVSS Metriken
Quelle Base Score Exploit Score Impact Score Vector String
security-advisories@github.com 5.8 3.9 1.4
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N
CWE-116 Improper Encoding or Escaping of Output

The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528
https://github.com/freescout-help-desk/freescout/commit/9131b16f80eade81002cb9809a2603f6b61981cf